Archive for September, 2008

Separate your expenses with multiple bank accounts

…And save yourself mental clutter

 

writing check

Most people I know hold a single bank account or at the most 2 accounts – out of which 1 is a salary account. This account is used for all financial transactions in life -

  • Regular expenses like groceries, electricity, phone etc
  • Irregular expenses that do not occur every month but at specified times in a year like insurance, car service etc
  • Miscellaneous expenses for items such as eating out, movie tickets (or indirectly to credit cards)

Image source: Vangelis Thomaidis

Why having a single bank account is bad for you?

A single inflow and outflow box for your financial transactions does not make sense. Here’s why.

Difficult to set a budget and track against it

    If you make a rough budget, you apportion it to major categories such as groceries, electricity etc. However, your transactions don’t happen in a nice, single purchase. Most often, they are distributed over the month, making it difficult to track against the budget, especially if you do not track at a granular level.
    Also, if you are like me, you withdraw cash at ATMs for payment towards many of the expenses. This appears in your bank statement as withdrawals, making it difficult to allocate it to the appropriate category.

Limit impulse purchases

I have not yet reached the stage of setting limits for entertainment/eating out/impulse purchases (music, food, movies), since I can’t seem to reliably predict those expenses. You may have budgeted for it. In both these cases, it is easy to go overboard and spend more (since you have the money now).

Security issues

With almost every service provider offering the option to pay bills online, it is fast becoming the method of choice for bill payment as well as purchases. However, using the same account for online transactions may increase your exposure to security issues. With ATM/Debit cards, there is limited liability even when you complain, as the money removed from your account cannot be recovered.

Funds not available for irregular expenses

When the bills for car insurance renewal, annual premium payments or other expenses that do not occur monthly come up, you may find yourself with a shortfall in funds. You then have to dip into debt sources to fund these payments.

Low interest rates

Your savings account, even if you have a lot of spare cash in it, will earn you a measly 3.5% interest rate. Income Tax returns, sale proceeds and other spare cash tends to lie in such accounts waiting to be spent (and does vanish into GOK accounts!)

Solution: Create separate accounts

Regular Bills

Setup specific accounts for regular and irregular payments. With most banks allowing online payment, regular bills and operating expenses such as fuel, vegetables etc can be bought using the regular account. This regular account can be the pay-linked account provided by your company.

Irregular Bills

Total all irregular income for the year (planned) and divide by 12, to get the amount for each month. Set up separate account for the irregular expenses and pay from that account.

Target accounts

If you have other financial goals and you have budgeted for it, either keep a separate account or use the irregular expense account.

For investments such as payments to mutual funds, use a separate account for inflow and outflows. This also makes it easier to find out your tax liability for short-tem capital gains and pay accordingly. [It also makes it easier to get a TDS certificate for such gains]

Note: In India, ICICI Bank, for example, allows you to link your accounts, so that you can transfer money between your investment account and savings account easily.

The Smart Account

For irregular and any target accounts, choose a smart money account  where after a defined threshold is reached, any extra money is put into a separate high-yield account (with Fixed-Deposit rates). This account has full liquidity and you can take everything out if you need.

Note: In India – ICICI, HSBC, Citibank, HDFC Bank are among the many banks that offer this type of account.

Diversify

Ok, this is a word of caution I added after the recent chaos in the banking industry. Like any portfolio, it would be wise to spread your accounts across banks.

Choose your Account type carefully

All banks generally offer different types of accounts with different facilities, minimum account balance (MAB) and charges. Choose very carefully among these accounts to avoid unnecessary charges since you may not need to use all the features of a full-fledged account. For example, many banks offer a no-frills account with zero MAB, a basic ATM card and access to online banking for little or no annual charges. Choosing different banks allows you to avoid putting all eggs in one basket

Having separate accounts allows you to plan efficiently and avoid the mental clutter when dealing with different expenses that arise at different times.

Share with us your strategies for keeping track of different expense categories, specifically variable and irregular expenses. While you are it, please take a moment to participate in the poll below.

POLL:

How many bank accounts do you hold?

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Why language skills are important to your success?

And what you can do about it…

 

What do great leaders have in common? Charisma, passion, hard work – yes, these qualities come to mind readily, but what presentingabout the ability to communicate to your superiors, peers and juniors effectively? To communicate effectively, you need to have a better-than-average language skills.

After reading a book called Rules of Work, I listed some managers in my organization who were considered potential leaders and started observing them in great detail. I found that the best managers in my organization, regardless of their seniority tend to be the ones who can speak effectively and efficiently.

Are you a good with your language?

Everyday, we demonstrate our ability through our interactions with others. Emails, Phone calls, meetings, presentations, talk near the water cooler and even informal toasts provide perfect opportunities for our superiors and peers to judge us.

Take a moment and think about how you are perceived by your colleagues in your ability to communicate effectively. Are you the person they turn to for sudden presentations (and luncheon toasts!)? When you speak, do they listen closely or interrupt you frequently?

The keywords when it comes to language is “Clean and Clear”

Below are some techniques to improve your language skills and tips on using them.

The Lost art of Precis Writing

Precis Writing is a technique where you are given a long text and are expected to summarize in a defined set of words. You must be able to condense verbose text into something that is easy to understand.

Tip: Use this to improve your email-writing ability

Email is the most widely used communication tool in business today. However, this generation has not been trained to write effectively with the result that most emails are either incomplete or ramble so much as to leave the reader confused on what he is supposed to do.

Note: Email etiquette is a bigger subject, which I will not get into here. Here are some links for you to find out more on it:

http://www.sideroad.com/Career_Advice/business-email-etiquette.html

http://www.writerswrite.com/journal/dec99/pirillo1.htm

http://owl.english.purdue.edu/owl/resource/636/01/

Play JAM

JAM or Just-A-Minute is a game where you have to speak for one full minute without pausing on a given topic. The original JAM is a BBC Radio game, with many rules and interpretations. For our purposes, just the “without pausing rule” is sufficient. If you are not used to this sort of quick thinking, you can spend one minute thinking and framing your speech.

Select a topic from your daily newspapers, spend a minute thinking and then use a timer to speak for one minute. If the topic is something you feel passionate about, then you will find words come easily. To add to the excitement, choose a boring subject or a single word!

Tip: Use this to become an engaging talker in informal gatherings

Note: I also find JAM to be quite entertaining for a party at home with family or close friends.

Join a Toast Masters club

Once you have some experience of speaking, join a ToastMaster club near you. In addition to plenty of opportunities for speaking, you get other many other benefits:

  • Speak in front of an audience of strangers
  • Listen to others and learn techniques from them
  • Learn to speak the right way – with tonal changes etc
    Tip: Use this to overcome your stage fear and speak in front of an audience of people you do not know.

Learn correct grammar

I don’t mean you should spend a lot of time with grammar books learning the difference between sarcasm and satire, but you should know correct pronunciation, use proper sentences and have a decent vocabulary.

There are hundreds of courses online, but often, the cheapest source is either your own organization’s training department or the local library.

http://esl.about.com is a good online source for learning the finer points of English. While it is focussed on people with English as a 2nd Language, it has something for everyone too. There are many links to other resources (since it is on the About.com site), which may be useful.

Here is a site which shows the common mistakes made by people – http://www.learnenglish.de/mistakes/CommonMistakes.htm

Tip: Ensure you don’t make basic mistakes. It also impresses people when you can talk and write flawless grammar.

Note: Bad spelling, pronunciation and incorrect grammar can confuse and irritate many people, especially for those who do not have English as their native language. They have taken the trouble to learn it correctly and they expect you to do the same.

Use the old ways – Voice recorders, mirrors

When I was in school, I used to participate in speech and debating competitions. One technique taught by my old teachers was to record myself using a tape recorder and listen to it a few times. Natural pauses, ‘umms’ and other blanks needed to be identified and worked on. The first time I did this, I was shocked – I was using these fillers a lot!

Another good way to study your body language is to stand before a mirror or better still, ask a close friend or family member to critique you.

Tip: Use this to correct your tonal modulations, posture and hand-waving when you speak – especially when you are speaking about something passionately.

Practise, Practise, Practise

There is no substitute to the real world. Grab any opportunity to speak before an audience. Just ensure you don’t bore them with long monologues and everything will be fine. This is especially true if you are not in the “prime speaker” mode, e.g., in a party. Keeping the conversation flowing by active listening is an important skill and better left for another post.

If you are in a position to plan your presentation or speech, ensure you know every aspect of it fully, so that you don’t get rattled by any questions.

Tip: There is no tip for this :)

Important Note:

All your efforts will be in vain if you cannot carry them off. Confidence is the important ingredient – confidence in your thinking ability, postures and language.

Summary

Your ability to speak and write well contributes to maintaining a successful image, reduces brain clutter and makes conversing with you a pleasure.

5 easy steps to find out where your money is going

 

You know that feeling – no money left in the bank, but you are not really sure where it has all gone. Oh, you might be doing a bit of budgeting and have paid off all your regular expenses. What about the rest?

Once I got started on this, I expanded the question: Where do I spend my money? Is there some "GOK" account into which my money is leaking?

Step 1: Download your account statement for the last 1 year

To understand where I am spending my money, I downloaded my bank statement for the last 18 months in MS Excel format. Citibank, where I have my account, does not give an easy-to-use download format, at least in India. If your bank offers a way to download in some other format, such as MS Money, you may find it easier to do this analysis in MS Money itself.

Step 2: Remove inflow transactions

Once I had the Excel set up the way I wanted, I removed the "Credited" column, as my goal was to analyze my expenses. I have a stable job and the inflows are pretty constant. I also removed some superfluous transactions such as cancellations, fuel surcharge reversals etc.

Step 3: Categorize your transactions

I then categorized each transaction based on a pre-defined set of tags. For example, purchases at a music store would go towards Music while purchases at a supermarket would go towards Groceries. Of course, there might have been instances where I bought some music at a supermarket, but I had no way to get that data.

I tend to use cash a lot (primarily because plastic is not so common in India as in the US and Europe), so there were a lot of ATM withdrawals.

This was an eye-opener for me, as I realized could have done anything with those withdrawals. I might have bought groceries, fuel, music or any other expenses. I did not have that level of granular data! As I wanted to get to the end by now (!), I simply clubbed all of them under household expenses.

Step 4: Analyze results

Once the transactions were categorized, I used some formulae to sum the transactions under their respective categories. A pie chart seemed the best way to show the transactions by volume, so I made a pie chart of my top expense categories.

graph1

The first category was the "household expenses" as expected. The second largest category was a one-time mortgage payment. Events, Food and Travel expenses were the next set of expenses.

Step 5: Create Goals and Make a Plan

This is all very well, but what is the use?, you may ask. Based on the data, I am not able to really see the opportunities for cutting the flab. I decided there were a few things I needed to do:

  1. Keep a more granular track of ATM withdrawals. I decided to log each day’s transactions in an Excel and treat the money with me as a sort of cashbox. While I need to be vigilant, I decided to adopt a balanced approach and track major expenses. Minor ones would be a sort of miscellaneous category.
  2. Increase use of electronic transactions in places where a Debit card is accepted. My bank does not charge me on any debit card transactions, so I should start keeping less cash.This would create a more granular transaction list.
  3. Keep a separate track of discretionary expenditure. I will keep the bills when we eat or go out for movies etc.
  4. A stretch goal would be to identify impulse purchases when we go shopping to the supermarket. While we do make a shopping list, we tend to pick some other times which we think might be good to enjoy. I am not probably going to cut those impulse purchases out, but at least know how much I spend on them.

I will redo this exercise 3 months later to see if I can identify areas of improvement. I have also promised myself that any savings I see would go into the Emergency account, which is dangerously lean these days.

Do you track your money using Excel or other methods? Share your comments, tips and tricks with us.

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Book Review: Know-How by Ram Charan (Part 1)

Know-How We all know of charismatic, well-educated CEOs brought in to change the fortunes of floundering companies, but nevertheless could not make that turnaround possible.

What is it that distinguishes successful leaders? There are thousands of books published every year that seek to identify the core set of "tricks" which will make every leader successful. Very few "get" it.

 

Ram Charan is probably one of those few authors who manage to isolate that core traits of a successful leader without having actually being a leader himself. This he does, being a Harvard Scholar, consultant to Fortune 100 companies and in his own words, "I have had a front-row seat" at the senior management level.

In this book, Ram Charan identifies the "8 Skills that separate people who perform from those who don’t". Weaving a brilliant narrative with lots of examples, he is at once profound and eminently readable. For those of you who think it is another management book, let me assure you it is practical and therefore immediately applicable to any working individual.

You can read more about Ram Charan’s background here.

A deeper look inside the book, as I paraphrase the chapter headings with insights gleaned from the book:

1. Who are you?

Positioning your business is one of the great challenges for any leader. This could be in the marketplace or even within your organization. What is it that you offer? Who is your target consumer? Why should your product be sold?

These are the questions the author poses to every leader. If you do not have sharp responses, you probably are not ready. The examples for this chapter include the relative positioning of Wal-mart and Target – Wal-mart was seen as decent quality at low prices, while Target had better quality with higher prices. Over the years, Wal-mart showed a decline in revenues which was due to two facts – the purchasing power of people had improved and people were becoming more style-conscious. Wal-mart is trying to reposition itself as is every other major chain.

The message is clear. Answer the what, who and why quickly and move to occupy that space in people’s minds. Otherwise you are doomed, like the Dog food company which had a great ‘Vision’ – "To provide our beloved animal companions with high-quality food that is on par with what we humans eat." But, the dogs wouldn’t eat the dog food!

2. External change and what you should do to be competitive

The chapter is interestingly titled "Before the point tips" and discusses the fast-changing world in which we have to run the business. The author makes a strong case for leaders to look at changes in economic, political, social and environmental aspects and identify those changes that could become game changers. This is an inherently difficult subject to write about and so several examples are discussed. Interesting are those of GE looking at emerging markets and alternate sources of energy for future growth as well as the "dream sessions" held by GE chief Jeff Immelt with his customers.

On a personal level, reading up on developments in the world and constantly thinking how it may affect your organization is an effort worth making. For instance, entrepreneurs looking for ideas to invest can profit from the tremendous popularity in "Green" and start businesses in energy efficiency, green products etc.

The author also gives some extremely valuable advice in choosing jobs that help you develop such skills – jobs that allow you to collect and analyze demographics on a large scale.

3. Building a team

A great leader is primarily a person who has formed great teams – that is well-known. In practice, it is not as easy as it sounds. Any bunch of intelligent people are going to have contradicting opinions and even conflicts – the key is to inspire them to work as a team. This is what Ram calls "Herding the Cats".

He argues that one of the fundamental things a leader has to do is to understand the social system of the organization and create conditions to either improve it or change it depending on the situation. This skill has apparently two aspects:

  • Understand what are the critical decisions and who would make them and then use this information to bring the right info to the right people at the right time.
  • Actively ensure that the organization exhibits behaviours consistent with providing that information. The behaviours could be anything – from withholding information or conflicts in decision-making leading to loss of morale and therefore reduced efficiency.
    Ram goes on to give a lot of examples in different situations on what and how operating mechanisms were used in each situation. For example, Bob Nardelli took over a successful Home Depot and saw that the company needed to go in a different direction fast and to achieve it, the company had to move away from the behaviours and operating mechanisms that it used in the past. It is a measure of the courage that Nardelli had in changing the entire social system of Home Depot, with its thousands of stores and employees.
    4. Building Leaders

All books on leadership have one chapter on succession planning and on creating a system that identifies and develops leaders at all levels. This chapter stresses on the importance on identifying the qualities that a leader should have and then identifying the people who have those qualities. Often, young leaders may not have all the required skills, so a development path and coaching needs to be built into the system.

This is a great chapter for young leaders to find out what top managers look for and develop those skills. Some of them include the ability to think about positioning, about competition and about pricing.

Some important points are covered in this chapter that are seldom mentioned anywhere else, like the importance of defining and communicating non-negotiable criteria, developing and deploying talented people in the right way.

5. Molding Leaders

This chapter takes off from where the previous one left. Once you have defined the criteria, identified potential leaders and deploying them, you have to spend a lot of time tracking their performance, stepping in for coaching when needed and ensuring they continue to perform. At the end of a defined time, they have to show they have what it takes to move to the next level.

And moving to the next level means working increasingly in teams. People at the top need to see across the company and hence need information across all facets of the organization. This is where having people who are not only individually brilliant, but also work well as a team.

Part 2 will cover the rest of the skills that are essential for becoming a "performing leader".